Eligibility Online Manual
Table 23 Contacts
Effective Date: April 1, 2022
The fiscal agent for the WDH is CNSI. They are responsible for processing all provider claims for Medicaid clients. The WDH Customer Service center is responsible for processing eligibility for certain Medicaid groups. The WDH Long Term Care Unit is responsible for processing eligibility for Long Term Care programs.
Use the table below to assist when referring an individual to the appropriate agency when questions arise: